Brenda Gonçalves is a lawyer specializing in government and institutional relations. At iFood, she coordinates institutional dialogue between the company and delivery workers, in collaboration with associations and trade unions, and leads crisis management. She develops strategies for conflict mediation, innovation, and social impact within Brazil’s digital labor ecosystem, including campaigns internationally recognized by the World Economic Forum, whose impact has contributed to reducing conflicts between workers and civil society and to fostering policy debates and legislative initiatives on the topic.