Mark A. Cohen, Director of Retail Studies at Columbia University’s Business School, and former Chairman/CEO of Sears Canada, discusses the situation of the global retail industry as many retailers have been forced to close stores, furloughed thousands of employees and are losing most of their sales due to the Covid-19 pandemic while consumers cut back on most purchases. Professor Cohen speaks about the technological, financial and logistics challenges that the industry is facing and how this will impact it in the future.